You get your own link โ something like naijakash.com/your-shop. That link is your shop.
A customer taps it and lands in a chat with your salesgirl. She shows your products as picture cards with your real prices, answers their questions in whichever language they choose, and takes their order. Then their name, number and order land inside your WhatsApp, with your first reply already written.
She is not a WhatsApp bot on your own number. Your customers do not need WhatsApp at all โ they only need to tap your link in any browser. Your WhatsApp only comes in at the end, when the finished order arrives for you.
Three steps. You will never type your WhatsApp number โ you show it to us instead, with one tap.
Go back to your browser. The page will have moved on by itself โ you do not need to type anything or wait for a code. Your WhatsApp will also get a short message confirming your shop is connected.
Open naijakash.com and tap the button at the top.
None of these lose your shop. Your items, orders and settings are safe on our side โ one WhatsApp tap and everything is there.
At the bottom of your shop page there is a red button: LOG OUT OF THIS PHONE.
It does one thing: it makes this phone forget you. Next time, whoever opens naijakash.com on it will have to prove who they are through WhatsApp before they can see anything.
This is the feature that turns an hour of typing into one minute. Photograph a list you already have, and every item and price fills itself in.
๐ท Take photo opens your camera. ๐ผ๏ธ From gallery uses a photo you already took. Both work the same after that.
It is very good but not perfect. When the items appear, look through them once and tap any that are wrong. Watch for a 6 read as an 8, or two items joined into one line.
Tap ๏ผ Add item. A small form opens.
| Field | What it means |
|---|---|
| Item name | What your customer would call it. Jollof rice, not JR-001. |
| Section | Optional. Group similar things โ Rice dishes, Soups, Drinks. With plenty of items, customers browse by section instead of one long list. |
| Price type | The most important choice on this form. See the next section. |
| Price | Numbers only. No naira sign, no commas โ just 2500. |
| Unit | Optional. per plate, per yard, per night, per session โ the way your customers hear the price. |
| Photo | Optional but powerful. See section 8. |
Nigerian prices move. Choosing the honest price type here is what stops an argument with a customer later.
| Choose | She will say | Use it for |
|---|---|---|
| Exact price | โฆ2,500 | Things whose price genuinely does not move |
| From โฆโฆ | from โฆ5,000 | A base price that goes up with size or spec |
| Between two prices | โฆ5,000โโฆ8,000 | Anything that swings within a range |
| Quote | ask for quote | Custom work, jobs needing inspection first |
| MARKET PRICE | market price โ confirm before payment | Foodstuff, provisions, cement, fabric โ anything from the market |
If you have not touched an item's price for two weeks, she stops quoting it as a firm figure by herself. She says "about โฆ5,000 โ we confirm before payment", and she tells the customer before collecting their details, never after.
On your shop page there is a card called How your business works. It is the most valuable two minutes you will spend here.
Fill it in once and your salesgirl stops sending customers to you for the things she could answer herself. Leave it empty and every customer who asks about delivery, hours or payment gets the same reply: “I will confirm with the owner.” That is a lost sale for a question you could have answered in ten seconds.
A hotel does not deliver. A salon does not deliver — you book a chair. An electrician comes to you. A POS stand has nothing to deliver at all. So the card asks each trade only what belongs to that trade, and never wastes your time with the rest.
| If you are a… | You are asked for |
|---|---|
| Food, provisions, fashion, phones | Delivery areas and fees, opening hours, payment |
| Hotel or guest house | Check-in and check-out times, what is on site, deposit, address, payment — no delivery, no opening hours, because your front desk never closes |
| Salon, photographer, tutor | How far ahead to book, deposit, where you are, payment |
| Artisan, electrician, security installer | Which areas you travel to, your callout fee, warranty, payment |
| Tailor, baker, printer | How many days the work takes, deposit, address, payment |
| POS operator | Your hours, exactly where to find you, payment |
Where the card asks about delivery, pick the one that is true. All four are respectable; none of them loses you a customer.
| Pick | She says |
|---|---|
| We no dey deliver — come collect | Tells the customer plainly, warmly, and gives your address |
| We no dey deliver — talk to me | Says you will arrange it with them when the order comes in |
| Fixed price per area | Quotes the exact fee for their area and adds it to the total |
| Free above an amount | Tells them how much more to spend to get it free — that sells |
Tap the days you open, set the times, and she works out for herself whether you are open right now in Lagos time. A customer asking at 9pm on Sunday gets a straight answer instead of a wait.
Under her first message your customer sees three buttons. They are chosen for your trade, and they save a customer who cannot type — or cannot be bothered — from typing anything at all.
| Your trade | Their three buttons |
|---|---|
| Food vendor | 🍽️ See the menu · 🚚 Delivery? · 🍴 Party orders |
| Hotel | 🛏️ See rooms · 🏨 Facilities · 📅 Check a date |
| Salon | 💇🏾 See styles · ⏱️ How long it takes · 📅 Book a slot |
| Tailor | ✂️ See styles · 📅 How long to sew? · 📏 Measurements |
| Artisan | 🔧 What we fix · 📍 Areas we cover · 💰 Callout fee |
| Pharmacy | 💊 Check availability · 💰 Prices · 👨⚕️ Speak to the pharmacist |
| POS operator | 💳 Our services · 💰 Charges · 📍 Where we are |
You cannot change these, and you do not need to. They are set for your trade because a hotel guest and a tailoring customer are not asking the same question, and a button offering delivery to a salon customer only confuses them.
Every item box has two buttons: ๐ท Take photo and ๐ผ๏ธ From gallery. Use whichever suits โ snap the item now, or pick a photo you already have on your phone.
She is called Tolu unless you name her yourself. Type a name in the box on your shop page and tap Save.
That is the name she gives your customers: "Welcome to Mama T Kitchen! I'm Ronke โ I know every item and price here."
Letters and spaces only, two to twenty characters. Leave it empty and she stays Tolu.
Tap ๐ PUBLISH MY SHOP. You need one item and a verified WhatsApp โ that is all. Add the rest whenever you like.
Your shop is now live at naijakash.com/your-shop, and your dashboard has a Share kit with ready-written posts you can copy.
Travelling, or out of stock? Contact support and we can pause your shop โ customers see a short-break message instead, and nothing is lost.
The moment a customer finishes, a message arrives on your WhatsApp.
Tap the green line and WhatsApp opens the customer's chat with your first message already written. You just press send.
If somebody has ordered from you before, the alert tells you โ "๐ RETURNING CUSTOMER โ order 3 from this person" โ with what they took last time. Your salesgirl greets them by name, but leaves the discount decision to you.
Your dashboard has a ๐ Customer chats button. It shows every conversation on your shop from the last 2 days, newest first.
The questions customers repeat are the ones your shop is not answering well. If four people ask "do you deliver to Ajah?", add that answer to your shop and she will never miss it again.
Need to see further back for a dispute? Message support and we can open your window to 14 days.
Your name is on this shop, so these are promises kept in the code โ not just good intentions.
| She will never | Because |
|---|---|
| Invent a price | She only knows what is in your list. Ask for something not there, and she says she will confirm with you. |
| Say money has arrived | Only your bank app can say that. She never confirms a payment, whatever a customer sends her. |
| Promise a photo you have not uploaded | She only shows pictures that really exist in your shop. |
| Vouch for freshness or quality | She cannot see or touch your goods, so she does not pretend to. |
| Pretend to be human | Asked directly, she says plainly she is an AI assistant for your shop. |
| Haggle or give discounts | Anything special comes straight to you. |
| Give medical advice | Pharmacy shops: availability and price only. Anything clinical goes to a pharmacist. |
7 days free. No card needed to start. After that, โฆ5,000 a month, flat.
Every shop gets one free Photo Studio pack (three finished pictures). If you add stock often and want a catalogue that looks photographed rather than snapped, there is a second plan.
Extra packs are 500 each on either plan. Nothing is ever generated without you asking, and nothing is ever charged automatically โ she tells you the price and waits for your answer.
A human salesgirl costs โฆ70,000+ a month, and she still has to sleep.
A photo taken on your counter, in your light, with your hands in the frame, does not sell as well as it could. Photo Studio fixes that without you buying anything.
On WhatsApp, send us a photo of your item and write the item name after the word STUDIO:
A few moments later you get three finished pictures of that exact item โ not a stock photo of somebody else's food:
Any watermark on the original is removed, and the item is added to your catalogue for you.
Your first pack is free. After that, packs are charged โ but nothing happens automatically. If your free pack is used, she tells you the price and stops there. No picture is ever generated, and no money is ever spent, without you saying yes.
When Photo Studio finishes an item, it is in your catalogue but not yet priced. To price it, reply with just the number โ nothing else:
Two things happen. The item goes live in your shop at that price, and three ready-made adverts come back to you, written for your trade โ a tailor gets tailor language, a cement dealer does not get food language.
Copy any of them straight onto your Status, your bio or a customer chat. They are yours.
You do not need a designer for a Status post. Send:
and you get a finished flyer with your shop name, the item, the price and your phone number as real text โ sharp and readable, not smudged letters.
Flyers cost nothing. Make as many as you like.
A promotion is not just a flyer. It is remembering to mention it to every single customer who walks in, for as long as it runs. That is the part people forget. Send:
She asks four short questions โ what is the offer, which items it covers, when it starts, when it ends โ and then does three things:
That third one is the part vendors do not expect. You do not have to remember anything. If you set it to start next month, she knows not to offer the discount yet, and begins on the day.
She stops mentioning the offer immediately. Your own standing instructions are untouched.
NaijaKash is not only for Nigeria. Your shop can price in sixteen currencies: naira, Ghana cedi, Kenyan, Ugandan and Tanzanian shillings, rand, CFA franc (West and Central), Egyptian pound, dirham, birr, Rwandan franc, kwacha, and US dollars, pounds or euros.
Prices are written the way your customers write them โ the right symbol, the right thousands separator, and no stray decimals on a flyer.
You pick your currency in your shop builder, before you price your first item. It is never guessed from your phone number or your city: a Lagos business selling to family abroad can price in dollars, and that is a real choice, not a mistake.
Tap ๐ฌ Support on your dashboard and write to us there โ it comes straight to a person, and we can see your shop while we read it. Or email support@naijakash.com.